Business Growth Strategies

Accelerated Sustainable Growth

Privacy Policy

ast updated: 8 August 2026

Business Growth Strategies Pty Ltd respects your privacy and handles personal information responsibly.

Business Growth Strategies Pty Ltd is a small business and may qualify for the small-business exemption from some requirements of the Privacy Act 1988 (Cth). Some small businesses may nevertheless be subject to the Privacy Act depending on their activities.

Where the Privacy Act, the Australian Privacy Principles or another applicable law applies, we will handle personal information in accordance with those requirements. Whether or not a particular statutory requirement applies, we aim to manage personal information responsibly, securely and transparently.

Information we collect

We may collect personal information including:

  • your name;

  • email address;

  • phone number;

  • position or role;

  • company or business name;

  • information you provide through our website, contact forms or booking forms;

  • information provided when arranging or participating in a 15-minute conversation or other meeting;

  • information provided in connection with a Profit, Cash & Business Value Consult or other agreed engagement;

  • appointment and calendar information;

  • communications between you and Business Growth Strategies, including by email, telephone, LinkedIn or Zoom;

  • information contained in agreements and other engagement documents;

  • payment and transaction information;

  • financial, commercial or operating information supplied during an engagement where that information identifies or relates to an individual; and

  • basic website, browser and device information collected through website analytics and security tools.

Please do not provide sensitive personal information unless it is reasonably necessary for a particular purpose and has been specifically requested.

How we collect information

We may collect information:

  • directly from you;

  • through our website and online forms;

  • through email, telephone, LinkedIn or Zoom communications;

  • when you book or participate in a meeting or engagement;

  • through engagement agreements and related information you provide;

  • when you make a payment;

  • from an authorised representative of your business;

  • from publicly available professional and business sources, including LinkedIn, where relevant to legitimate business-development activities; and

  • through website cookies, analytics and security tools.

You may generally browse our website without identifying yourself. Where you make an enquiry, book a conversation or enter into an engagement, sufficient identification and contact information may be necessary for us to respond to you and provide the relevant service.

How we use information

We may use personal information to:

  • respond to enquiries;

  • arrange and conduct 15-minute conversations;

  • determine whether there appears to be a suitable fit for an engagement;

  • prepare, administer and deliver agreed strategic consulting services;

  • prepare and administer engagement agreements;

  • process payments;

  • schedule meetings and sessions;

  • communicate with you and authorised participants;

  • review information supplied during an engagement;

  • prepare working materials, strategic observations, priorities and recommendations;

  • maintain appropriate business, accounting and transaction records;

  • manage our client and business relationships;

  • improve our website, communications and services;

  • send relevant business communications where permitted; and

  • meet legal, insurance, accounting and administrative obligations.

We do not sell personal information.

Commercial and business information

Clients may provide financial, operational, strategic or other commercial information during an engagement.

Some of this information may not constitute personal information under privacy law. We nevertheless treat confidential business information responsibly and use it only for the agreed engagement, related administration, purposes authorised by the client or as otherwise required or permitted by law.

Clients should avoid providing personal information about employees, customers, suppliers or other individuals unless it is reasonably necessary for the engagement and they are authorised to provide it.

Marketing communications

From time to time, we may send newsletters, business updates or information about our services where permitted.

You may opt out of receiving marketing communications at any time by using the unsubscribe facility provided in the communication or by contacting us.

Operational or service communications relating to an existing enquiry, booking, agreement or engagement may still be sent where reasonably necessary.

Service providers

We use third-party service providers to operate our business, website and online engagements.

These may include providers used for:

  • website hosting and online forms;

  • customer relationship management;

  • email and communications;

  • electronic signatures;

  • payment processing;

  • calendar bookings;

  • Zoom and other online meeting services;

  • cloud storage;

  • accounting and professional support;

  • website analytics; and

  • website and information security.

Providers may include platforms such as GoHighLevel, Signwell, Stripe and Zoom, together with other service providers used from time to time.

Some service providers may store or process information outside Australia, including in the United States and other countries in which they or their service providers operate. Those providers handle information in accordance with their own privacy, security and data-processing terms.

Website information and cookies

Our website may collect technical information such as:

  • browser and device type;

  • operating system;

  • pages visited;

  • access times;

  • referring website or source;

  • general location information; and

  • interactions with forms, pages and links.

We may use cookies and similar technologies to operate and secure the website, understand how it is being used and improve our content and services.

You may be able to restrict or disable cookies through your browser settings.

Doing so may affect the operation of some website features.

Storage and security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

Information may be stored in systems operated by Business Growth Strategies and by third-party service providers used in operating the business and delivering engagements.

No method of electronic storage, processing or transmission can be guaranteed to be completely secure.

If a privacy or data-security incident occurs, we will respond in accordance with any legal obligations that apply to us in the circumstances.

Retention

We retain personal information only for as long as reasonably necessary for:

  • esponding to enquiries;

  • delivering and administering engagements;

  • maintaining business, accounting and transaction records;

  • maintaining appropriate records of our business relationships;

  • meeting legal, insurance and administrative requirements; and

  • resolving questions, complaints or disputes.

When information is no longer reasonably required, we may securely delete, destroy or de-identify it, subject to any legal or legitimate record-retention requirements.

Access and correction

You may ask to access personal information we hold about you or request that inaccurate or outdated information be corrected.

We may need to verify your identity before responding to a request.

Requests should be sent to:

Email: info@businessgrowthstrategies.biz

We will respond within a reasonable period and in accordance with any applicable legal requirements.

Privacy questions or concerns

If you have a question, concern or complaint about how we handle personal information, please contact:

Business Growth Strategies Pty Ltd


Email: info@businessgrowthstrategies.biz

We will review the matter and respond within a reasonable period.

Where the Privacy Act applies, you may also have rights to raise a privacy complaint with the Office of the Australian Information Commissioner after giving us an opportunity to address the matter.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, technology providers, information-handling practices or applicable requirements.

The current version will be published on this website with its last updated date.

Business Growth Strategies Pty Ltd © 2026 All Rights Reserved